Shipping
Order Processing
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Orders are usually processed and dispatched within 1–2 working days after payment is confirmed.
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As soon as your package is on its way, you’ll receive a tracking number via email, so you can follow the shipment in real time.
Estimated Delivery Times
Delivery times may vary depending on your location and local delivery services. Here are our general estimates:
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Czech Republic: 4–7 working days
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European Union: 5–7 business days
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Outside the EU: 7–14 business days
Please note: External factors like customs clearance, local holidays, or high-volume periods may occasionally cause slight delays.
Shipping Costs
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Shipping costs are calculated automatically at checkout based on your shipping address and order size.
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You will see the final shipping fee before confirming your order.
Shipping Outside the EU
Want to place an order and you’re located outside the EU?
No problem — just send us an email at info@viaconcept.store and we’ll do our best to arrange shipping for you individually.
Questions or Issues?
If you have any questions regarding shipping, delivery, or the status of your order, feel free to reach out to us at info@viaconcept.store. We're happy to help!